TERMS

Before booking your project, please take a moment to review the terms outlined below. These policies are designed to ensure transparency, fairness, and a smooth, efficient process.

Correspondence

We prefer for communication to take place via email, in efforts to keep all the details organized and easy to reference throughout the process but we understand if you prefer a different method. Please inform us of your preference on our consultation call. 

Pricing & Fees

Full Service Organizing

$195 is the hourly rate for 2 professional organizers to organize the agreed upon space(s). You will be provided an estimate of the number of hours it takes to complete our services. Depending on changes needed during the project, your availability and collaboration, it could take more or less time. This estimate is inclusive of short breaks to eat and rest, both necessary for the labor and creativity execution requires. If additional hours are needed to complete the project, we will let you know and discuss options with you. If the project takes less time than projected, then the invoice will be adjusted prior to the remaining balance being due. 

Please note our quotes do not include the cost of organizing products. During the Plan & Prepare phase, we will discuss product options and cost, tailoring the selections to your budget. We are happy to use what you already own. Please let us know during the consultation call any products you would like to reuse.

Clutter Management

$135 is the hourly rate for 2 professional organizers to conduct a step-by-step decluttering process and is also inclusive of the time it takes to remove donations, up to 5 bags. The number of hours reflects an estimate of our services. Depending on changes needed during the project, your availability and collaboration, it could take more or less time. This estimate is inclusive of short breaks to eat and rest, both necessary for this process. If additional hours are needed to complete the project, we will let you know and discuss options with you. If the project takes less time than projected, then the invoice will be adjusted prior to the remaining balance being due. 

Move Management

$195 is the hourly rate for 2 professional organizers to manage the following:

  • Decluttering

  • Space Planning

  • Product Sourcing

  • Coordinating with movers

  • Unpack and organize agreed upon space

Please note Wellnest is not responsible for packing and moving your belongings.

After the consultation call, you will be provided an estimate of the number of hours it takes to execute the service in its entirety. Depending on changes during the move, your availability, and collaboration, it could take more or less time. This estimate is inclusive of short breaks to eat and rest, both necessary for the labor and creativity execution requires. If additional hours are needed to complete the project, we will let you know and discuss options with you. If the project takes less time than projected, then the invoice will be adjusted prior to the remaining balance being due.  

Pro Assessment

$135 is the hourly rate for an in-home appointment with 2 professional organizers. This service includes our evaluation of your space in relation to your specific  needs, and organizational challenges and goals. On-site, we'll provide you with solutions and recommendations on how to tackle them. Please note that any requests for additional work after the Pro Assessment will be subject to a fee and will be discussed with you.   

Refresh

$135 is the hourly rate for 2 professional organizers to conduct a simplified offering of Full Service Organization. This service is available only to clients that we have previously worked with, and pertains to only the spaces for which we have already conducted Full Service Organizing. Please note that if we deem a space to be completely altered since we last organized it for you, it may be subject to the Full Service Organizing pricing, in efforts to provide excellent results again. 

Task Management

$80/hour is the hourly rate for 2 professional organizers to complete the agreed upon tasks, which are currently limited to home-related projects such as styling a room, floor planning, setting up a room, etc. 

For tasks that involve on-site management, you will be provided an estimate with the number of hours it will take to complete the discussed task(s). Depending on changes needed during the project, your availability and collaboration, it could take more or less time. This estimate is inclusive of short breaks to eat and rest, both necessary for the labor and creativity the execution requires. If additional hours are needed to complete the project, we will let you know and discuss options with you. If the project takes less time than projected, then the invoice will be adjusted prior to the remaining balance being due. 

For tasks that involve remote management, you will be provided an estimate with the number of hours it will take to complete the task(s). The service may require multiple rounds of work and recommendations, and will be invoiced at the beginning of each round and require payment of the full balance at the start of each round. 

Product Sourcing

$80/hour is the hourly rate for 2 professional organizers to source product for the discussed space and/item(s). This is a service offered only remotely and not in-person. The service may require multiple rounds of work and recommendations, and will be invoiced at the beginning of each round and require payment of the full balance at the start of each round.  

Perks

As an added benefit to being a Wellnest Organizing client, you will receive the following discounts and perks.

The Container Store:

  • 30% off Elfa products & Everything Organizer collection products

  • 20% off Preston & all other products

  • 15% off Caraway

Sort Joy: 10% off all products

Ikea: Discounts vary depending on the product.

Wayfair: Access to more products than a standard account.

Payment

All payments are graciously accepted through Zelle or Venmo. Credit card payments are accepted with a 3% fee through Stripe via emailed invoice. 

Full Service Organizing, Clutter Management, Move Management & Refresh Services:

To confirm your booking, 50% of the total balance is required as a deposit. All deposits are non-refundable. The remaining balance will be due within 48 hours upon receiving the final invoice. The invoice will reflect any adjustments made from the initial quote. Final invoices not paid within 5 calendar days from the due date will incur a $100 late fee per week.

Pro Assessment, Task Management & Product Sourcing Services: 

To confirm your booking, 100% of the total balance is required and payment will be due within 48 hours upon receiving the invoice. 

Refund Policy

Due to the custom nature of our work, refunds are not issued in most circumstances. If you decide to cancel a project before work has begun, refund requests must be made within 7 days of your payment. After 7 days, all payments are non-refundable. 

Pause Clause

If you need to pause the process or become unresponsive, your project will be placed on hold. Once you’re ready to resume, you will be added to the next available spot in the queue. 

CONSENT

Photography & Videography

As part of our services, we may take photographs or videos of your space to document our work and showcase transformations. We take your privacy seriously and will ensure that all images and videos are anonymized. This means we will never include any personally identifiable information, such as family photos, names, addresses, or any other details that could reveal your identity.
By engaging our services, you consent to the use of anonymized photographs and videos for marketing, educational, or promotional purposes, including but not limited to our website, social media channels, and marketing materials. If you do not wish for any photographs or videos to be taken, or if you have specific concerns about privacy, please notify us in writing prior to the start of services.

Agreement

By paying your deposit, you confirm that you have read, understood, and agreed to these terms and conditions.